Zen Split keeps track of who paid for what and who owes whom, for a trip, a flat, or a dinner. Here is how the parts people ask about work — and how to reach a human.
Bugs, questions, feature requests, or to have your data deleted. Replies usually within two days. If something is wrong with a balance, say which group and roughly when it happened.
No. There is no sign-up, no email and no password. The first time you open the app you pick a name, and that is the whole of it. Your identity lives on your phone.
Open the group, tap the QR icon, and share the code or the link. Anyone with it can join — which is also why the code is worth treating as semi-private.
No, and that is deliberate. A new member is in every expense from the moment they join and in none of the ones before it, because a split is something people agreed on — adding someone to a settled dinner would move money off two other people's balances without either of them doing anything. If you do want them on an older expense, open it, tap Split, and tick them.
Yes. In an expense, tap Split and untick anyone who was not part of it. The rest is divided between whoever is left.
In the You tab, find your recovery code and keep it somewhere safe. On the new phone, choose I've used Zen Split before and enter it. Your groups and history come with you. Without the code there is no way to prove which identity was yours, so it is worth saving before you need it.
A link that lets an AI assistant do anything you can do in the app — add an expense, check a balance, settle up. It acts as you, so treat it exactly like a password. You can replace it whenever you like, which immediately stops the old one working.
No. Zen Split records who owes what; paying each other happens however you already do it. Nothing here touches a bank, a card, or a payment service.